Leading the way in IT support and services
Itech24 has been delivering IT support services for over 10 years. The services are designed around the needs of clients and their individual staff. Our certified engineers, backed by the power of our APEX platform, deliver exceptional responsiveness and accountability.
This seamless blend of highly skilled and qualified engineers and our unique technology allow us to deliver an unparalleled level of service and flexibility to our clients.
Flexibility to suit your organisation
Some clients use our technology or IT support services to enhance the capabilities of their existing in-house IT team whereas others use us as their sole IT function.
However, no two organisations are the same, they may require different approval processes, or escalation processes. Our technology allows us to work the way you need us to – providing you complete confidence we align to your requirements.
Staff also have different requirements for IT support and services – some may only use email, others use the full range of office applications, these IT Support London requirements can be individually catered for, this helps to keep your costs down.
Always here to help 24/7
Our IT support London services are available 24/7 either to provide assistance to your staff or respond to our automated IT system monitoring platform, called Life-Signs, which reduces system interruptions by tirelessly watching your server’s performance to provide an early indication of failure.
IT support, your way
Every staff member works differently and therefore prefers to use different IT support London channels. To accommodate all your staff Itech24 delivers the full spectrum of IT support channels and some we’ve invented ourselves!
Whether you prefer to pickup the phone and speak to us, contact us, use our online portal, our mobile app, a tablet or our unique hotkey instant connect feature, we have you covered. Support is easy to access, responsive, and keeps staff productive.